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Make a standing order payment into our bank account . Please use your Order ID as the payment reference.
Please write a cheque to Sylvamerc Company ltd. when you received the item(s).
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Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Sylvamerc offers a 12-month (1 year) warranty for products sold through any of our outlets in Ghana. However, cracks on the screen of products such as televisions, laptops, etc. are not covered.
Products with manufacturing defects, if any, will be serviced within 21 days from the date of complaint or may be replaced where assessed and deemed necessary.
Buyers can return products purchased from any of Sylvamerc outlets within 24-hours of delivery provided such items have not been used.
Sylvamerc requests for some information from you as a customer to enable us supply your request to you. Once you have trusted us with your information we understand this is a big responsibility and so we work hard to protect your information and put you in control. Read our full Privacy Policy
HOW IT WORKS
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You will need the following requirements or documents to be able to complete your online registration.
You can also download the forms here if you don’t have all the requirements ready. You can then submit the electronic copy of the filled forms together with the required documents later via https://sylvamerc.com/submit-forms/